We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. Guests submit their subscores and their overall scores independently – there’s no direct link between them. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Purefishing (Australia) Pty Ltd will repair or replace defects in material and/or workmanship in Purefishing products with no costs to you other than shipping charges incurred to and from our service facility.Each review score is between 1 and 10. Purefishing (Australia) Pty Ltd will repair or replace defects in material and/or workmanship in Purefishing products with no costs to you other than shipping charges incurred to and from our service facility.Īll Ugly Stik® combos come with a limited 1 year warranty. This warranty does not extend to commercial or rental use.Īll Ugly Stik® reels come with a limited 7 year warranty. Damage that is determined to be of this nature will be repaired at the consumer’s expense. This warranty does not cover damage caused by addition to, or alteration of the product, accident, abuse or normal wear as a result of failure to provide the recommended care and maintenance. Purefishing will have no other obligation and will not be liable for incidental or consequential damages. To request a warranty repair, send the product and proof of purchase and a description of the difficulty you are experiencing, along with name, address and contact phone number to the place of purchase or the nearest Purefishing dealer or directly to our service centre. The warranty is effective from the date of purchase, to the original purchaser, for all products purchased in Australia. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure’ You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Purefishing (Australia) Pty Ltd will repair or replace defects in material and/or workmanship in Purefishing products with no costs to you other than shipping charges incurred to and from our service facility. Your new Ugly Stik® rod comes with a limited warranty for a period of 10 years with the exception of the new Ugly Stik® Carbon rod comes which comes with a limited warranty of 7 years. This applies to either rods purchased separately or as a combo unit. Ugly Stik® is not responsible for normal wear and tear, nor failures caused by accidents, abuse, alteration, modification, misuse or improper care. If your rod is within the original warranty period, Ugly Stik® will need to inspect your rod to determine the nature of the defect. If your rod failed due to a manufacturing defect and is still under warranty, we will be happy to replace it with a new rod of the same or comparable model. Ugly Stik® does not offer repair or parts for Ugly Stick® rods.
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